What we collect, what we use it for, when we pass it on, and how to ask us to disclose, correct or stop using it.
This is a translation of the Japanese original, provided for convenience. Where the two differ, the Japanese version governs.
Shenzhen Youmijia Technology Co., Ltd. (the “Company”) recognises the importance of protecting the personal information of users (“users”) of the website of its brand “Bestis” (https://www.bestishome.com/). The Company complies with the Act on the Protection of Personal Information and other relevant legislation, and handles personal information appropriately in accordance with this Privacy Policy.
In providing the Service, the Company collects the following information.
(1) Information collected directly from the user
· Name, and its phonetic reading
· Email address and telephone number
· Delivery address
· Credit card details (processed through a payment agent; not stored by the Company)
· Account registration details (password and the like)
(2) Information collected automatically
· IP address, browser type, operating system
· Cookie information and access logs
· Browsing history and purchase history
The Company uses the personal information it collects for the following purposes.
1. To accept orders, deliver goods and settle payment.
2. To confirm and authenticate membership registration.
3. To confirm the content of an order and the status of a delivery.
4. To respond to enquiries and requests.
5. To provide after-sales service and honour warranties on the goods.
6. To give notice of new products, campaigns and the like (opt-out available).
7. To improve the Service and develop new features.
8. To respond as required by law.
The Company does not provide users’ personal information to third parties except in the following cases.
1. Where the user has given prior consent.
2. Where necessary information is provided to a delivery company (Yamato Transport, Sagawa Express and the like) in order to deliver the goods.
3. Where necessary information is provided to a payment agent (PayPal and the like) in order to process payment.
4. Where disclosure is required by law.
5. Where it is necessary to protect the life, body or property of a person.
Where the Company uses personal information jointly with a specified party, it will publish in advance the fact of that joint use, the categories of information used jointly, the scope of the parties involved, the purpose of use, and who is responsible for managing the information.
1. The Company uses cookies and similar technologies to improve the usability of the Site and for marketing analysis.
2. Users may refuse the use of cookies through their browser settings. Note that if cookies are disabled, some functions of the Site may become unavailable.
3. The Company may use the following analytics and advertising tools.
· Google Analytics
The Company takes the following security measures to prevent the leakage, loss or damage of personal information.
1. Restricting access rights to personal information.
2. Installing anti-virus software and updating it regularly.
3. Using SSL (Secure Sockets Layer) encrypted communication.
4. Training and supervising employees on the protection of personal information.
Users may make the following requests in respect of their own personal information held by the Company.
1. A request for disclosure.
2. A request for correction, addition or deletion.
3. A request to suspend use, or to erase.
4. A request to stop provision to third parties.
To make a request, please contact us at the address below; we will verify your identity first. We will respond within a reasonable period, as required by law.
The Company may change this Privacy Policy where the law changes or where it otherwise judges it necessary. The revised Privacy Policy takes effect when it is posted on the Site.
Please direct enquiries about the handling of personal information to the following.
Company: Shenzhen Youmijia Technology Co., Ltd.
Brand: Bestis
Email: lm20260315@163.com
Last updated 3 August 2026